FAQs

. What type of wax do you use in your candles?

• We use natural soy wax, for our candles. Each type has its unique qualities, and we are committed to providing high-quality, eco-friendly options.

• Are your candles scented?

  • Yes, all of our candles are scented. We offer a diverse range of fragrances to suit various preferences. Check our product descriptions for details on specific scents.

• Do you use natural fragrances in your candles?

  • Our candles feature a mix of natural fragrances. We carefully select premium fragrance oils and essential oils to ensure a delightful and well-balanced scent experience.

• Are your wicks lead-free?

  • Absolutely. Our wicks are made from cotton, and they are completely lead-free to ensure a clean and safe burn.

• How long do your candles burn?

  • The burn time varies depending on the candle's size and type. Our product listings provide estimated burn times. To maximize burn time, follow proper candle care guidelines.

• Do you offer unscented candles?

  • Yes, we offer a selection of unscented candles for those who prefer the beauty of candlelight without added fragrance.

• Can I customize the fragrance or color of my candles?

  • Currently, we offer a curated selection of fragrances and colors. For bulk or custom orders, please contact our customer service team to discuss personalized options.

• How should I care for my candles to ensure optimal burning?

  • Check our Candle Care Guide for detailed instructions on how to get the most out of your candles. Proper care includes trimming wicks, burning for an appropriate duration, and storing them in a cool, dry place.

• Are your packaging materials eco-friendly?

  • We are committed to sustainability. Our packaging materials are biodegradable, and we strive to minimize our environmental impact.

• Do you offer wholesale or bulk pricing for events or businesses?

  • Yes, we do offer wholesale pricing for bulk orders. Contact our wholesale team for more information and to discuss your specific needs.

• What is your return policy?

  • Please refer to our Returns and Exchanges policy for detailed information on returns, exchanges, and refunds.

• Are your products cruelty-free?

  • Yes, our products are cruelty-free. We do not test on animals, and we prioritize ethical sourcing of ingredients.

Feel free to customize these FAQs based on the unique aspects of your candle business and the specific information you'd like to convey to your customers.